Assistant Theatre Manager at Jacob’s Pillow

The Assistant Theatre Manager is a member of the Jacob’s Pillow Marketing department and reports directly to the Patron Services Manager. This position is responsible for overseeing all aspects of the patron experience at Jacob’s Pillow, including supervising House Management and Patron Services Interns and volunteer ushers. Responsibilities include scheduling, training, and management of volunteers, handling of on-site patron questions and concerns, managing the weather contingency plan for outdoor performances, working in the box office, and serving as an integral part of the Pillow’s customer service team. Please visit for complete job description and application guidelines.